How can I pay for my ACT Motor Accident Injuries (MAI) Insurance?

You can pay for your CTP Green Slip:

• Online
• By calling us on 131 144
• At your local branch
• By post (complete the payment slip on your policy certificate and send it to NRMA Insurance, Reply Paid 9871, Sydney NSW 2000)

Renewal payments can also be made at your local post office.

You can give other NRMA Insurance customers the ability to view your personal information and your policies, as well as take out new policies on your behalf. You can choose exactly what they can see and change, and you can change or remove their access any time. They won't be able to purchase new policies or make changes to your personal information, except by calling us on 132 132 and passing a 5-point ID check.

Here's what you need to do to grant permission to other NRMA Insurance customers:

1. Log in to your account
2. Go to Settings
3. Click Give shared access on the Shared access tile
4. Enter their email address or mobile number
5. Click Next
6. Click Yes to confirm access or Search again.

You can pay most premiums with PayPal. Keep in mind that PayPal payments might take a few days to process, so it makes sense to pay your policy a few days before it's due.

Anyone injured in a motor vehicle accident can make a claim, including:

• The driver and passengers in another vehicle
• Motorcyclists
• Cyclists, pedestrians and other road users
• The driver that caused the accident.

If an NRMA CTP insured vehicle caused the accident, the person injured will need to make a claim themselves. If they need assistance, someone else can help by filling in the appropriate forms to start their claim. When the claim is submitted, we'll need to speak to the injured person directly.

Drivers who caused an accident while driving an NRMA CTP insured vehicle may also be able to claim a lump sum for certain serious injuries.

You cannot make a claim if you:

• Have been charged with or convicted of a serious driving offence in connection with the accident, or
• Were the at-fault driver of an uninsured vehicle and you knew the vehicle was uninsured.

For more information, or to start a claim, visit our CTP claims page.

Yes, you can access your account using your smart phone.