Home Buildings Insurance
Home insurance that covers your buildings and fixtures for fire, vandalism and more
Home Buildings Insurance
What's included
Even if you forget to lock up
Fire
We cover damage to your home caused by fire (including bushfire).
Theft & vandalism
We cover loss and damage from robbery or vandalism, including stolen keys.
Water & oil leaks
We cover damage to your home caused by water and oil leaks1, like from a burst pipe.
Flood, rainwater run-off & storm surge
We cover damage to your home caused by flood, rainwater run-off and storm surge2.
Rebuilding your home
We pay to repair or rebuild your home up to the insured amount if it’s damaged by a covered event.
Emergency repairs
If your home needs urgent repairs, we’re here 24/7 to help keep you safe.
Optional extras
Add these when you get a quote
Accidental damage
Add cover for damage to buildings and fixtures from unintentional mishaps around your home6.
Motor burnout
Add cover for electric motor fusion7 in fixtures like air con and pool pumps, including parts and labour.
Pet lover's pack
Optional cover for vet fees if your cat or dog’s in an accident, plus accommodation for them after a covered event.
Not included
There are some things we don't cover
Carpets
We don't cover damage to carpets under Buildings Insurance unless you rent your building to tenants8.
Animal damage
We don’t cover animals that normally live at your home unless you add the Pet lover’s pack.
Plants, trees & shrubs
We don’t cover damage to plants, trees or shrubs but we do with Home Plus.
Safety net
We repair or rebuild your buildings up to the insured amount. With Home Plus we pay an extra 25% if that’s not enough.
Policy booklets
For full details including limits, conditions and exclusions, read these policy documents
Renting your place on Airbnb or Stayz?
With over 90 years’ experience, we know how to protect the things you care about
Earn a Loyalty Discount of up to 25%. New customers could get a 20% No Claim Bonus
Log in anytime to make a claim. It’s quick and easy to upload item receipts or photos
Upgrade to Home Plus
Home Plus is premium protection for your home. It gives you all the benefits of our standard home insurance, plus extra features and automatic cover you don’t usually find in other policies.
With Home Plus you get:
- An extra 25% on top of your insured amount to rebuild or repair your home (if you need it)
- Automatic cover for accidental damage
- Automatic cover for electric motor burnout or fusion in things like air con and pool pumps
- Cover for up to $2,000 of damage to plants, trees and shrubs.
To get Home Plus, select Upgrade to Plus cover at the end of your quote.
Have a question? We can help
What's Accidental damage cover in my home insurance policy?
Accidental damage cover protects you when things go wrong around your home.
For example, you'd be covered if your child accidentally knocked your TV over and broke the screen. Or if you were up in your roof and accidentally put your foot through the ceiling. Whether your building or contents are covered (or both) depends on your policy.
Accidental damage cover's automatically included with Home Plus and can be added to standard home insurance.
Who will be repairing my home?
We have a network of Partner Repairers and suppliers. We engage these preferred repairers to assist in your claims process so they can help in returning you to the position you were in before your claim.
Rest assured that we only engage suitably qualified repairers and leading retailers that we work closely with to assist with your claim. We will also offer a lifetime guarantee on the workmanship of repairs authorised with one of our preferred repairers.
Can I choose my own repairer for my home repairs?
Yes, you can choose who repairs your home.
However, if you decide not to use one of our Partner Repairers, we won't be able to warrant the workmanship or repairs that are completed, or assist in managing the repairer throughout the repair on timeframes or quality.
We'll also only pay you the fair and reasonable amount that the repairs should cost.
Can I insure for more than your online building calculator says?
Yes you can.
The calculation that's provided is a guide only. It's up to you to make sure your home is insured for its full replacement value.
However, if you insure your home for more than the cost to repair, replace or rebuild, we only pay the actual cost of repairing, replacing or rebuilding.
Things you should know
We don’t cover damage caused by water leaking or escaping from a shower recess or shower base. We don’t cover loss from erosion or other earth movements. We don’t cover the costs to repair or replace the item that the water or oil leaked or escaped from.
We don’t cover actions of the sea, such as tides and waves. Check the PDS for a full list of exclusions. If we give you the option to remove cover for flood, rainwater run-off and storm surge and you choose to do so, you won't be covered for loss or damage to your home caused by flood, rainwater run-off or storm surge.
We pay for accommodation for up to a year if you were living in the damaged home, we agree it’s unliveable and we agree to the cost before you make arrangements.
We don’t cover loss or damage caused by tree cutting, lopping or felling.
You need to give us the details of your new home when you sign the contract to buy it, we need to agree to insure it, and you need to pay any extra premium.
We don’t cover fishing equipment, sporting equipment, musical instruments or firearms while they’re in use.
We can cover motors for up to 15 years after they were made.
If you rent your building to tenants, we cover up to 10% of the insured amount to repair or replace your furniture, furnishings or carpets in your home for tenants’ use.
Have another policy with us? Log in to see how much you could save
If you need help, you can talk to us. Call 132 132 (7am–10pm)