Am I able to remove a name from a policy?

The policy changes you can make using your online account depend on the policies you hold. For example, Comprehensive Car Insurance policy holders can:

• Add/edit the car's VIN
• Add/remove a windscreen option
• Add/remove a hire car
• Add/remove drivers
• Add/remove the car's credit provider
• Amend their excess
• Amend their sum insured
• Cancel their policy
• Change and view their risk address
• Change kilometres driven/garaging
• Change the address where the car on the policy is kept
• Change their car's number plate details
• Switch from agreed value to market value

For more information about what changes you can make to your policy, contact us.

The best way to update the name on your policy is to call us on 132 132.

Yes, in certain circumstances. Contact us for more information.

The name on your CTP policy should match the name on your car registration.

If more than one name must be on your CTP Green Slip, the registered owner must be listed first.

The most important information to try to get from the incident is the name and residential address of any drivers or riders involved in the accident. It's also helpful to get their phone number and licence details.

If possible, it also helps to get the make, model and number plate of any vehicles involved, plus the contact details of anyone who witnessed the accident.

For comprehensive policies, if you can provide the name and residential address of the other driver or rider who is fully at-fault, you won’t have to pay the excess. It also means we can deal directly with all the people involved on your behalf.