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Can I change the names on my insurance policy?

Yes, in certain circumstances. Contact us for more information.

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The policy changes you can make using your online account depend on the policies you hold. For example, Comprehensive Car Insurance policy holders can:

  • Add/edit the car's VIN
  • Add/remove a windscreen option
  • Add/remove a hire car
  • Add/remove drivers
  • Add/remove the car's credit provider
  • Amend their excess
  • Amend their sum insured
  • Cancel their policy
  • Change and view their risk address
  • Change kilometres driven/garaging
  • Change the address where the car on the policy is kept
  • Change their car's number plate details
  • Switch from agreed value to market value

For more information about what changes you can make to your policy, contact us.

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You’ll need to tell us if you change the address where your insurance covers you or your mailing address.

Changing your insured address when you renew

For car policies:

  1. Log in or register now
  2. Find your policy and select Review renewal
  3. Go to How you use your car and select Change how you use your car
  4. Follow the prompts to change your address.

For all other policies, call us.

Changing your insured address at any other time

For car, caravan, motorcycle, or trailer policies:

  1. Log in or register now
  2. Find your policy and select View policy
  3. Find your vehicle and select View all details
  4. Go to Car usage and select Edit car usage
  5. Follow the prompts to change your address.

For all other policies, call us.

To change your mailing address:

  1. Log in or register now
  2. Select Settings
  3. Select Change how you receive your policy documents and bills
  4. Follow the prompts to change how you receive your policy documents and bills.
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If you change the address where you usually keep your boat or where you moor your boat during your policy period, call us. It's important that you tell us about this as soon as reasonably possible, as changing your address could affect your cover.

For more information about what's covered, what's not and terms and conditions, read the Product Disclosure Statement (PDS).

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The best way to update the name on your policy is to call us on 132 132.

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After you've transferred ownership, you'll need to complete the required changes with Service NSW. They will process the transfer of ownership and the new policyholder will be notified of their CTP Green Slip details.

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Yes, you're able to remove a name from a policy in cases involving divorce, separation or death.

To do this, please contact us

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The name on your CTP policy should match the name on your car registration.

If more than one name must be on your CTP Green Slip, the registered owner must be listed first.

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