How long will it take for my payment details to be sent to Service NSW?

You can pay for your CTP Green Slip:

• Online
• By calling us on 131 144
• At your local branch
• By post (complete the payment slip on your policy certificate and send it to NRMA Insurance, Reply Paid 9871, Sydney NSW 2000)

Renewal payments can also be made at your local post office.

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, or last renewed before 1 July 2024

Online

1. Log in to your account
2. Click Direct Debit
3. Select your policy
4. Within Payment Method, click Edit and follow the prompts.

Mobile app

1. Open your NRMA Insurance app. (Don't have the app? Download from the App Store or Google Play)
2. Click Manage Payments
3. Select your policy
4. Within Current Payment Method, click Edit and follow the prompts.

For all other policies

Online

1. Log in to your account
2. Click View policy
3. Then you can either:
   1. Click Edit under Payment Method to change account, OR
   2. Click Edit under Payment Plan to edit payment date or frequency.

Mobile app

1. Open your NRMA Insurance app. (Don't have the app? Download from the App Store or Google Play)
2. Click Manage Payments
3. Select your policy
4. Within Current Payment Method, click Edit and follow the prompts.

After you've transferred ownership, you'll need to complete the required changes with Service NSW. They will process the transfer of ownership and the new policyholder will be notified of their CTP Green Slip details.

You can pay for a range of our insurance policies by BPAY, including:

• Car
• Home
• Motorcycle & Scooter
• Boat
• Caravan
• Business.

Please note that we don’t accept BPAY for your CTP Green Slip. Why? BPAY doesn’t currently provide real time payment, which means you can’t immediately register your car.

For more information about our payment methods, please visit our payments page.

To find information on your closest branch, use the branch locator on the contact us page.

While some pension concession card holders may be eligible for automatic registration renewal, this isn't always the case.

It's best to contact Service NSW on 132 213 or visit their website to confirm that your registration has been renewed.

You can make a BPAY payment by calling your bank or using internet banking and selecting the BPAY option.

When making a BPAY payment you'll need the reference number, biller code and the amount due. This will be shown on your policy document. Once completed you'll be given a receipt number for as a reference.

If your payment details haven't transferred successfully and you don't have a copy of your CTP Green Slip or a CTP policy receipt, Service NSW won't be able to process your registration.

Service NSW will ask you to contact us to resend a copy of your Green Slip. Please have your registration papers on hand to confirm your details.

If you need to pay for your NSW CTP Green Slip renewal more than 42 days before it's due, please call us on 132 132 or visit us at your local branch