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I've transferred ownership of my car to someone else, what do I need to do?

After you've transferred ownership, you'll need to complete the required changes with Service NSW. They will process the transfer of ownership and the new policyholder will be notified of their CTP Green Slip details.

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In general, you'll need to call us on 132 132 in order to change the car on your motor policy.

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Yes, in certain circumstances. Contact us for more information.

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You can pay for a range of our insurance policies by BPAY, including:

  • Car
  • Home
  • Motorcycle & Scooter
  • Boat
  • Caravan
  • Business.

Please note that we don’t accept BPAY for your CTP Green Slip. Why? BPAY doesn’t currently provide real time payment, which means you can’t immediately register your car.

For more information about our payment methods, please visit our payments page.

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Provided all the information matches with Service NSW's records, it can take up to an hour for your payment details to be transferred electronically. This is known as an Electronic Green Slip, or e-Green.

After you get your Green Slip from us, we suggest you wait an hour before contacting Service NSW to complete your registration.

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We can only provide cover once your home is ready to be moved into.

Up until then your home should be covered under construction insurance.

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If your payment details haven't transferred successfully and you don't have a copy of your CTP Green Slip or a CTP policy receipt, Service NSW won't be able to process your registration.

Service NSW will ask you to contact us to resend a copy of your Green Slip. Please have your registration papers on hand to confirm your details.

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If you need to pay for your NSW CTP Green Slip renewal more than 42 days before it's due, please call us on 132 132 or visit us at your local branch

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