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I'm a pensioner, will my registration automatically renew with Service NSW?

While some pension concession card holders may be eligible for automatic registration renewal, this isn't always the case.

It's best to contact Service NSW on 132 213 or visit their website to confirm that your registration has been renewed.

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You can pay for your CTP Green Slip:

  • Online
  • By calling us on 131 144
  • At your local branch
  • By post (complete the payment slip on your policy certificate and send it to NRMA Insurance, Reply Paid 9871, Sydney NSW 2000)

Renewal payments can also be made at your local post office.

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If you're wanting to renew your vehicle's registration that has lapsed, you'll need to:

  • Purchase a CTP Green Slip without the registration number listed. This is known as an Original Registration
  • Complete a Vehicle Identity and Safety Check (formerly Blue Slip). Learn more about vehicle inspections and driving unregistered

Please note that the RMS will need the hard copy of the Original Registration. You can obtain this from your local NRMA branch

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For us to apply the Primary Producer concession to your CTP policy, we'll need to sight one of the following documents:

  • A Primary Producer Declaration issued by Transport for NSW
  • A Primary Producer Declaration certified by a qualified accountant within the last 12 months
  • Most recent tax averaging certificate, less than 2 years old
  • Most recent tax assessment notice, less than 2 years old
  • A letter from the Australian Taxation Office, less than 2 years old

Please have these available and call us on 132 132 or visit us at your local branch

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The name on your CTP policy should match the name on your car registration.

If more than one name must be on your CTP Green Slip, the registered owner must be listed first.

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Provided all the information matches with Service NSW's records, it can take up to an hour for your payment details to be transferred electronically. This is known as an Electronic Green Slip, or e-Green.

After you get your Green Slip from us, we suggest you wait an hour before contacting Service NSW to complete your registration.

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If the vehicle is registered in NSW, you can look up the CTP insurer for a vehicle by using Service NSW Check registration

If the vehicle is registered in another state or territory, contact the State Insurance Regulatory Authority (SIRA)

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If your payment details haven't transferred successfully and you don't have a copy of your CTP Green Slip or a CTP policy receipt, Service NSW won't be able to process your registration.

Service NSW will ask you to contact us to resend a copy of your Green Slip. Please have your registration papers on hand to confirm your details.

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