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My registration is more than 3 months overdue, what do I have to do?

If you're wanting to renew your vehicle's registration that has lapsed, you'll need to:

  • Purchase a CTP Green Slip without the registration number listed. This is known as an Original Registration
  • Complete a Vehicle Identity and Safety Check (formerly Blue Slip). Learn more about vehicle inspections and driving unregistered

Please note that the RMS will need the hard copy of the Original Registration. You can obtain this from your local NRMA branch

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You can pay for your CTP Green Slip:

  • Online
  • By calling us on 131 144
  • At your local branch
  • By post (complete the payment slip on your policy certificate and send it to NRMA Insurance, Reply Paid 9871, Sydney NSW 2000)

Renewal payments can also be made at your local post office.

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You can check whether your payment has cleared by logging into your online account.

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, OR policies in NSW, QLD, TAS and the ACT last renewed before 1 July 2024

  1. Log in to your online account
  2. Select Payments
  3. Follow the steps provided

For all other policies

  1. Log in to your online account
  2. Select View Policy
  3. Under Payment Plan select See Payment Schedule
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If you’re having trouble making your payments, it’s important to let us know as soon as possible. You can log in to request an extension online, or you can call us on 132 132 to talk about your options.

You can also find out more about our financial assistance.

For policies in NSW, QLD, TAS and the ACT first purchased before 21 April 2024 and not yet renewed, OR policies in NSW, QLD, TAS and the ACT last renewed before 1 July 2024

You can request a 7-day payment extension online.

  1. Log in to your account
  2. Select Direct debit
  3. Select your policy
  4. Choose Request payment extension

If you still can't make your payment, call us on 132 132 and we can talk about your options.

For all other policies

  1. Log in to your account
  2. Select your policy
  3. Under Payment Plan, select Request payment extension

If you have another type of insurance, call us on 132 132 and we can talk about your options.

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The name on your CTP policy should match the name on your car registration.

If more than one name must be on your CTP Green Slip, the registered owner must be listed first.

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If you’ve missed a payment, you can:

It's important to let us know about any payment issues as soon as possible to make sure we’re able to support you. If your payment is overdue, you'll need to pay the overdue amount as part of the claim settlement process. If you don't pay on time, we may cancel your policy.

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While some pension concession card holders may be eligible for automatic registration renewal, this isn't always the case.

It's best to contact Service NSW on 132 213 or visit their website to confirm that your registration has been renewed.

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