What can I claim for under NSW CTP Green Slip Insurance?

You can pay for your CTP Green Slip:

• Online
• By calling us on 131 144
• At your local branch
• By post (complete the payment slip on your policy certificate and send it to NRMA Insurance, Reply Paid 9871, Sydney NSW 2000)

Renewal payments can also be made at your local post office.

You can apply for an International Driving Permit online through the NRMA*. If you need it urgently, you can use the Priority Service by applying in person at any Service NSW centre.

* National Roads and Motorists' Association Limited, ABN 77 000 010 506, trading as the NRMA, is a separate and independent company from Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. “NRMA” provides Roadside Assistance Membership, the “My NRMA Rewards app” and other road, travel and rewards products and services.

For assistance in determining who was at-fault and how to claim, contact the State Insurance Regulatory Authority (SIRA) CTP Assist on 1300 656 919

You can usually get a NSW CTP Green Slip policy for 6 or 12 months.

You can also get a 3-month policy if your vehicle:

• Has a gross vehicle mass (GVM) of more than 4.5 tonnes, or
• Was registered by a motor dealer for the first time.

If your CTP policy expired more than 21 days ago, you’ll only be able to choose a 12-month policy when renewing.

Anyone injured in a motor vehicle accident can make a claim, including:

• The driver and passengers in another vehicle
• Motorcyclists
• Cyclists, pedestrians and other road users
• The driver that caused the accident.

If an NRMA CTP insured vehicle caused the accident, the person injured will need to make a claim themselves. If they need assistance, someone else can help by filling in the appropriate forms to start their claim. When the claim is submitted, we'll need to speak to the injured person directly.

Drivers who caused an accident while driving an NRMA CTP insured vehicle may also be able to claim a lump sum for certain serious injuries.

You cannot make a claim if you:

• Have been charged with or convicted of a serious driving offence in connection with the accident, or
• Were the at-fault driver of an uninsured vehicle and you knew the vehicle was uninsured.

For more information, or to start a claim, visit our CTP claims page.

Your NSW CTP Green Slip premium is calculated based on a number of factors about you and your vehicle, some of which are set by The NSW State Insurance Regulatory Authority (SIRA) including:

• The type of vehicle you drive
• Where your vehicle is garaged

We apply additional risk factors, including:

• Age of youngest driver using the vehicle
• Vehicle age
• Vehicle use (private or commercial)
• At-fault motor claim in last 2 years
• Demerit points
• Years of relationship
• Other motor vehicle insurance
• Vehicle safety features e.g. weight, brakes etc

You can claim for:

• Medical expenses
• Funeral costs
• Loss of financial support from the relative who died
• Loss of services, such as the care of a parent for a child
• Loss of earnings from your relative, from their injury until their death

You may still be able to claim even if the relative who passed away was partly at fault in the accident.

We understand if this is a difficult time for your family and we're here to help. Please call us on 1800 032 220 and we'll guide you through the process.

If you need to pay for your NSW CTP Green Slip renewal more than 42 days before it's due, please call us on 132 132 or visit us at your local branch